Privacy Policy

1. Introduction

AviationOS, LLC ("AviationOS," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Services"), including our Stabilator application.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us, including:

• Account information (name, email address, phone number, company affiliation)
• Payment and billing information (processed through secure third-party payment processors)
• Aircraft and operational data you input into our Services
• Flight logs, maintenance records, crew information, and operational documentation
• Communications with us (emails, support requests, demo requests)
• Profile information and preferences

2.2 Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

• Usage data (pages visited, features used, time spent, click patterns)
• Device information (IP address, browser type, operating system, device identifiers)
• Log data (access times, error logs, performance data)
• Location data (if permitted by your device settings)
• Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third Parties

We may receive information about you from third-party services, including:

• Aviation data providers (weather services, NOTAM services, flight planning services)
• Payment processors (transaction information)
• Authentication providers (if you use single sign-on)
• Analytics and marketing services

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our Services, including processing transactions and managing your account
• Operational Management: To enable aircraft operations management, flight planning, maintenance tracking, and compliance monitoring
• Communication: To communicate with you about your account, our Services, updates, and respond to your inquiries
• Safety and Compliance: To support aviation safety requirements and regulatory compliance obligations
• Analytics and Improvement: To analyze usage patterns, improve our Services, and develop new features
• Security: To detect, prevent, and address security issues, fraud, and unauthorized access
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests
• Marketing: To send you promotional communications (with your consent, where required by law)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including cloud hosting, payment processing, email delivery, analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Aviation Data Partners

We may share operational data with aviation data providers (weather, NOTAM, flight planning services) to deliver integrated services. This sharing is limited to data necessary for service provision.

4.3 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, safety, or that of our users or others.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4.5 With Your Consent

We may share your information with third parties when you have provided explicit consent for such sharing.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure cloud infrastructure with regular security assessments
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Operational data (flight logs, maintenance records) may be retained longer to support aviation safety and regulatory compliance requirements. When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our Services. These technologies help us:

• Remember your preferences and settings
• Analyze usage patterns and improve our Services
• Provide personalized content and features
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

8.1 Access and Portability

You have the right to request access to and a copy of your personal information, and to receive it in a structured, commonly used format.

8.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

8.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal retention requirements, ongoing transactions).

8.4 Opt-Out

You can opt out of receiving marketing communications from us by using the unsubscribe link in our emails or contacting us directly.

8.5 California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete personal information, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

8.6 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing, the right to restrict processing, and the right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@stabilator.ai. We will respond to your request within the timeframes required by applicable law.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer information internationally, we implement appropriate safeguards, including standard contractual clauses approved by relevant data protection authorities, to ensure your information receives adequate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: